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Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.

Meet Direct Teller
Work directly with a live teller or use Direct Teller as an ATM.

Direct Teller Locations

Direct Teller is an Interactive Teller Machine (ITM)

For other Chartway locations, see: Branches or ATMs and CU Service Centers.

Direct Teller

Benefits of Direct Teller

Get Help From Live Member Support

Speak with a Chartway team member in real time.

Deposit Checks Easily and Quickly

Access your money (almost) instantly!

Enjoy Convenient Extended Hours

Bank at the time that is best for you.

Find Direct Teller in VA, UT and TX

We're here for you across the United States.

Say Hello to Direct Teller

In some locations, Direct Teller replaces the drive-thru and drive-up ATMs.

It might look like a traditional ATM, but it is so much more! Direct Teller offers fast, convenient service with the benefit of face-to-face communication with a Chartway team member. During teller hours, connect with a tap on the screen. After teller hours, you can use Direct Teller as an ATM.

Direct Teller Hours
Monday - Friday: 8 AM - 7 PM
Saturday: 8 AM - 3 PM
Sunday: Closed

MAP LEGENDmap marker for Direct Teller locationsDirect Teller map marker for branches with Direct TellerBranch + Direct Teller

Find Direct Teller at These Locations

Virginia — Virginia Beach & Norfolk

Lynnhaven (Virginia Beach, VA)

Southern Shopping Center (Norfolk, VA)

Newtown/Kempsville (Norfolk, VA)

Chartway Arena (Norfolk, VA)

BAE - restricted access (Norfolk, VA)

Ferrell Parkway (Virginia Beach, VA)

General Booth (Virginia Beach, VA)

Kellam (Virginia Beach, VA)

Virginia — Portsmouth, Suffolk & Chesapeake

Olde Towne (Portsmouth, VA)

Frederick Blvd. - Walmart (Portsmouth, VA)

College Dr. - Walmart (Suffolk, VA)

Obici Place (Suffolk, VA)

Harbour View (Suffolk, VA)

Greenbrier (Chesapeake, VA)

Western (Chesapeake, VA)

Crossroads (Chesapeake, VA)

Great Bridge (Chesapeake, VA)


Grantsville (Grantsville, UT)

Murray (Salt Lake Valley, UT)

Hurricane (Saint George, UT)

Red Cliffs (Washington, UT)

Salt Lake City (Salt Lake City, UT)

South Jordan (South Jordan, UT)

Sunset (Saint George, UT)

Tooele (Tooele, UT)

West Jordan (West Jordan, UT)

West Valley (Salt Lake County, UT)


Humble (Humble, TX)

Champions (Houston, TX)