Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.
Speak with a Chartway team member in real time.
Access your money (almost) instantly!
Bank at the time that is best for you.
We're here for you across the United States.
In some locations, Direct Teller replaces the drive-thru and drive-up ATMs.
It might look like a traditional ATM, but it is so much more! Direct Teller offers fast, convenient service with the benefit of face-to-face communication with a Chartway team member. During teller hours, connect with a tap on the screen. After teller hours, you can use Direct Teller as an ATM.
Direct Teller Hours
Monday - Friday: 8 AM - 7 PM
Saturday: 8 AM - 3 PM
Olde Towne (Portsmouth, VA)
Frederick Blvd. - Walmart (Portsmouth, VA)
College Dr. - Walmart (Suffolk, VA)
Obici Place (Suffolk, VA)
Harbour View (Suffolk, VA)
Greenbrier (Chesapeake, VA)
Western (Chesapeake, VA)
Crossroads (Chesapeake, VA)
Great Bridge (Chesapeake, VA)