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FRAUD AWARENESS REMINDER

Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.

Pay Using Online Banking
Make quick and easy payments from your Chartway account or another financial institution.

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Make a Payment

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Making a Payment Online

Not only is it faster, easier, and more secure, but you choose how to pay.

We offer several different options:

Paying from a Chartway Account

  1. Make your Chartway loan payment by transferring directly from another Chartway account in Online Banking under “Transfers and Payments.”
  2. Next, select “Transfer to Loan” to make a one-time payment or to set up a recurring transaction. 

Paying from Another Institution

  1. Make a payment from an external account under “Transfer and Payments.”
  2. Next, select Pay A Loan under Payments.

Login to Online Banking

Don't have an online banking account? 
Enroll in online banking now.

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Express Pay

Use Express Pay to make a one-time loan payment from your other financial institution.

To make a payment from your Chartway account, please login into Online Banking account. 

Note: Your Member Number is available on your statement or in Online Banking. In online banking, click on your Chartway account type and your Member Number will be located in the gray area at the top.

Make a One-Time Payment with Express Pay

Pay by Phone

Make a payment with Charley, our 24/7 virtual assistant. Call us at (800) 678-8765 to use this service — make sure to have your account number(s) and your security code.

Note: Payments made by phone may take up to 2 business days to post.

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