Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.
Not only is it faster, easier, and more secure, but you choose how to pay.
We offer several different options:
Don't have an online banking account?
Enroll in online banking now.
Use Express Pay to make a one-time loan payment from your other financial institution.
Note: Your Member Number is available on your statement or in Online Banking. In online banking, click on your Chartway account type and your Member Number will be located in the gray area at the top.
Make a payment with Charley, our 24/7 virtual assistant. Call us at (800) 678-8765 to use this service — make sure to have your account number(s) and your security code.
Note: Payments made by phone may take up to 2 business days to post.