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Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of a fraudulent text scam and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.

ATMs & CU Service Centers

Guide to CU Service Centers

  • What services are available at shared branches / CU Service Centers?

    Service Centers located throughout the United States and provide limited service to credit union members.

    Members are able to perform the following functions without a fee:

    • Deposits
    • Withdrawals
    • Transfers
    • Notary
    • Loan Payments
    • Check Cashing
    • Cashier's Checks

    Note: The service center has a limit of $10,000 per day.

    Members are not able to perform the following functions:

    • Money Orders
    • Gift Cards
    • Do a withdrawal or cash a check if their account is in the negative - even if they have Overdraft Protection
    • Use Overdraft Privilege or Overdraft Protection

    Note: Service Centers are not able to access or view a member's credit card

    Additional Services they may offer are:

    • 24 Hour ATM
    • Night Deposit Boxes
    • Theme Park Tickets
    • Cash Advances

  • Who can use a CU Service Center?
    • Must be a credit union member
    • Must be 18 or older

    Note: Representative Payee, Guardian, UTMA and accounts with Power of Attorneys are not able to use Credit Union Service Centers.