Tips for Protecting Your Personal Information:
And remember Chartway will NEVER contact you directly (by phone, email, or text) to ask for specific confidential information, including your:
If you ever suspect unauthorized activity on your Chartway account, please call us at (800) 678-8765. We’re here to help keep your financial accounts safe and secure.
‘Tis the season for fraudsters to take advantage of the holidays. 2020 has been a challenge for us for all, and we want to do our best to make sure you are protected from additional challenges like fraud and scams that can pop up over the holiday season.
Beware of phone scammers! Unfortunately, caller ID can’t always be trusted. Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity and increase the likelihood that you’ll answer the call.