Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.
Tips for Protecting Your Personal Information:
And remember Chartway will NEVER contact you directly (by phone, email, or text) to ask for specific confidential information, including your:
If you ever suspect unauthorized activity on your Chartway account, please call us at (800) 678-8765. We’re here to help keep your financial accounts safe and secure.
Twenty years ago, the President and Congress designated October as Cybersecurity Awareness Month. It's a critical time when both the public and private sectors come together to recognize the importance of cybersecurity and foster a culture of awareness, responsibility, and vigilance.
‘Tis the season for fraudsters to take advantage of the holidays. 2020 has been a challenge for us for all, and we want to do our best to make sure you are protected from additional challenges like fraud and scams that can pop up over the holiday season.
Beware of phone scammers! Unfortunately, caller ID can’t always be trusted. Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity and increase the likelihood that you’ll answer the call.