About Us


On September 4, 1959, seven civilian workers at the Norfolk Naval Air Station each invested $5.00 and incorporated NorVA N.A.S. Federal Credit Union. Its field of membership included civilian and military personnel, along with their family members. The charter also extended to employees of the credit union and their families. The main purpose of this new credit union was to provide low-cost loans and to provide a convenient place for its members to save in a more organized manner.


Chartway Federal Credit Union, a not-for-profit financial institution, has been proudly serving members for over half a century. Guided by its vision, mission, and values, the $2.3 billion credit union is dedicated to making life more affordable for more than 190,000 members through nearly 40 branches and a full slate of online, mobile, and telephone banking services, including mobile deposit, mobile bill pay, and digital wallets. As one of the largest credit unions in the country – with membership concentrations in Virginia, Utah, and Texas – Chartway is consistently recognized for its financial strength, its ability to make life affordable for its members, and for its philanthropic efforts through its charitable arm, the We Promise Foundation, which has raised more than $11 million to provide life-changing experiences that bring joy, hope, and smiles to children facing medical hardship or illness. For more information, visit www.Chartway.com; or, visit them on FacebookTwitter, or Instagram.

Year in Review

Annual Reports

2019: pdf | online

2018: pdf | online

2017: pdf | online

2016: pdf | online

Consolidated Financial Statements

2020: pdf (YTD)

2019: pdf

2018: pdf

2017: pdf

Compass Newsletter

Latest Newsletter

Chartway Federal Credit Union’s Vision, Mission, and Values

Chartway has been a leader in our communities since 1959. We insist on delivering excellent service to Chartway members every day. And every day, we’re guided by our vision, mission, and values.

Our Vision

  • Serving our communities to make your life affordable.

Our Mission

  • The Chartway family of members and employees invests in the good of our community. Through our shared values and goals of living affordably and being financially optimistic, together we prosper — through service relationships and providing sound financial opportunities.

Our Values

  • Promoting the philosophy of People Helping People
  • Exceeding the expectations of those we serve
  • Building positive, lifetime relationships built on respect, courtesy and integrity
  • Inspiring our employees and volunteers in the pursuit of excellence
  • Improving the communities we serve

Our Culture

Organizations have a personality. We express ours through our culture. While culture is made up of many different factors, our Vision, our Mission, and our Values serve as the core of our organization. Learn more about what drives our excellence in this video.

A History of Chartway Federal Credit Union

Travel Back to 1959 and the Norfolk Naval Air Station in Hampton Roads, VA

Flip through almost sixty years of history, starting in 1959 with the founding of the credit union that would become Chartway.

The founding members in front of the credit union’s first office, located in a corner of the Naval Air Station’s Recreation and Welfare League office.

Video banking
Video Banking