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Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.

Text Messaging Disclosure and Authorization


By texting to Chartway Federal Credit Union, you are opting in to our marketing list. Your existing business relationship with Chartway also includes outreach about Chartway and new products and services that might be useful to you.

Standard text messaging rates and data charges may apply. Contact your carrier for details. Max. autodialed alerts 4x/month. Consent not required for purchase for goods and services. TO UNSUBSCRIBE, TEXT "STOP" TO 21333. FOR HELP, TEXT "HELP" TO 21333.  Other terms and conditions may apply. Void where prohibited. We will not share your information with any other person or entity.


There is no cost to use the text messaging service at Chartway. However, some cellular providers may charge for text messaging. Please contact your cellular provider for the specifics of your plan and its text message charges.


Chartway will use secure systems to safeguard your cell number and privacy. There is no connection to the mobile marketing and your account details. Also all text messages from Chartway will include the word “Chartway” in the text. We will not send any specific account information using this system. Chartway has partnered with OTAir, LLC to provide this marketing service.