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FRAUD AWARENESS REMINDER

Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.

New Loan

Thank you for giving us the opportunity to make your life more affordable by financing your vehicle loan. Here is information for managing your loan and making payments in the easiest, most convenient way for you.

Making Loan Payments

Our secure, easy-to-use Online and Mobile Banking services are the best way to manage your loan account. Once enrolled, you may make payments using another Chartway account, an external account, or with Express Pay – a service that allows you to use a bank account, debit card, or credit card. Please visit the click the link below for more information and to enroll, make a single payment, or set up recurring payments.

Make A Payment 

Additional ways to pay include visiting your nearest branch or Direct Teller/ATM or by setting up an ACH (enrollment form available on our website). You may also call us at (800) 678-8765, or mail a check to the following address:

Chartway Federal Credit Union

Attn: Mail Teller

5700 Cleveland St.

Virginia Beach, VA 23462

Proof of Insurance

If you haven’t already secured insurance for your vehicle, please do so as soon as possible; then submit your proof of insurance. 

Chartway offers several ways to provide proof of insurance:

Note: Please do not mail payments to this address. Vehicle, boat, or recreational loan payments should be mailed to Chartway FCU 5700 Cleveland Street, Virginia Beach, VA 23462.