People First, Always

All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.

Life at Chartway

A career with Chartway is not only professionally rewarding, it’s personally fulfilling. We’re proud to offer professional development and opportunities for team members to learn and grow with us. Our team members reflect leadership and exemplify service excellence in our branches, Member Solutions Center, and support teams. 

Vision, Mission, Values

Why Chartway?

When you decide to join the Chartway team, you have an opportunity to make a positive impact on your community. Together we help our members make life affordable by assisting with their financial needs and goals. Our work environment is highly collaborative, allowing staff and leaders from different lines of business to come together on different projects and initiatives. This fosters an open environment where our team members are able to share their insight and expertise, and through continued collaboration, strong and long-lasting relationships are formed. For many of our teams, Chartway has become an extension of our family, and this is evident in the number of team members who have served the credit union for many years. Meet your future co-workers and see what our Chartway team members have to say about working here.

Team Member Testimonials

Chartway Giving / We Promise

We are passionate about making a positive impact in the communities we serve because helping others is core to our culture. Chartway is deeply rooted in all of our communities and have proudly been serving our members for more than half a century. We offer opportunities for our team members to volunteer in support of many worthy community causes. This gives our team members a sense of fulfillment beyond the scope of their daily work. Team members can get involved in the community by joining our team member-led Community Action Response (CARE) Team, which supports local fundraisers or through our chartible arm, the We Promise Foundation, to provide life-changing experiences that bring joy, hope, and smiles to children facing medical hardship or illness.

Visit Chartway Giving

Serving our communities to make your life affordable.
The Chartway family of members and employees invests in the good of our community. Through our shared values and goals of living affordably and being financially optimistic, together we prosper — through service relationships and providing sound financial opportunities.
1. Promoting the philosophy of People Helping People
2. Exceeding the expectations of those we serve
3. Building positive, lifetime relationships built on respect, courtesy and integrity
4. Inspiring our employees and volunteers in the pursuit of excellence
5. Improving the communities we serve

brandt h

“As a team member at Chartway, I am most proud of our commitment to help make people's lives better. Whether it be a assisting a member reach their financial goals, or a fellow team member that needs support in their role. We are most definitely, "People Helping People". I feel valued as a team member at Chartway because each time I interact with a team member, I am treated with courtesy and respect. The culture of family that we all have built together makes Chartway a great place for a career.”

Brandt H. - 1.5 years
Retail Team Member - Utah

Cindy C

"We are family first, whether it's our own family or our team members and their families, we are committed to taking care of each other. Our Leadership is world class and our involvement in our communities is second to none. I have held many different positions in my 25 years along with my 8 years as a Board member for the We Promise Foundation. I have always tried to learn something new and when I leave work each day, I know I'm making a difference. I love my Chartway Family!"

Cindy C. - 25 years

Facilities Team Member


"I love our member first mentality. I truly feel valued as a team member of Chartway. As an organization, we are all dedicated to quality service. To hear our members share their appreciation daily about the service they receive truly warms my heart.  I am so proud of our dedication to member service and feel like part of a family."

Nicolette M. - 5.5 years
Retail Team Member - Virginia

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Chartway Team Benefits


  • Excellent medical, dental, vision, and prescription benefits
  • Generous Paid Time Off programs (Vacation, Sick, Time Away), paid holidays, and a paid day off for your birthday
  • Flexible Spending Accounts 
  • 401(k) with contribution matching
  • Paid group life insurance / Supplemental life & dependent life insurance
  • Short-term and long-term disability
  • Tuition reimbursement
  • Wellness program includes fitness, weight loss, pet adoption reimbursements and more
  • Credit Union membership and auto loan rate discounts


  • 401(k) with contribution matching
  • Generous Paid Time Off programs (Vacation, Sick, Time Away), paid holidays, and a paid day off for your birthday
  • Tuition reimbursement
  • Wellness program includes fitness, weight loss, pet adoption reimbursements and more
  • Credit Union membership and auto loan rate discounts

Inside Business Best Places to Work in Hampton Roads

Chartway is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans)

Equal Opportunity and Affirmative Action Program

Invitation To: Individuals with Disabilities and Protected Veterans

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