Couple buying a new car

How will I benefit from the Chartway Car Buying Service powered by TrueCar?

TrueCar is Chartway’s Car Buying Service that enables our members to communicate with TrueCar Certified Dealers for a great car buying experience. It takes the stress out of car buying and makes the process simple, fair and fun. Achieving this goal begins with TrueCar analyzing the most accurate, timely and comprehensive pricing information available and then making it easy to understand and accessible to all, free of charge. This kind of pricing information allows you to recognize a fair price based on what others actually paid. The result: members and dealers now have a guide that helps them establish a baseline of trust and agree on the parameters of a fair deal.

While pricing information is essential, we also understand that price isn't the only thing that matters when buying a car. You also want a great experience. So, by partnering with TrueCar, we have access to a national network of more than 11,000+ dealers (representing just under 20% of all franchised dealers) who share the belief that truth, transparency and fairness are the foundation of a great car buying experience.

How do I use the TrueCar Price Report?

On the TrueCar Price Report, we show you what you can expect to pay on average for new cars in your area based on what other people have paid for their cars. We do all this so you’ll be confident in your car purchase. Harness the power of this information, recognize a fair deal and essentially become a car buying expert.

What should I do if the dealer does not have my exact vehicle?

Dealers generally will do their best to match the vehicle you have configured on TrueCar, but sometimes they will not have an exact match for the car you are looking to purchase. This is not the dealer's fault, but rather a challenge with the way cars and trucks are manufactured and marketed. While some vehicles are produced in large numbers, other vehicles are produced in smaller numbers. Additionally, many options or colors will be produced in even more limited combinations. This may create some confusion for buyers that want a very specific configuration. Ultimately this can affect your expectations when contacting a dealer, so it may be helpful to keep an open mind about what the dealer may be offering as an alternative.

Is there a fee for using this service?

We do not charge you any fees for using the services. We ordinarily receive fees from our Certified Dealers in connection with the services. In some instances, we also receive fees from automobile manufacturers and/or third-party service providers. 

Save time and money

With Chartway’s Car Buying Service powered by TrueCar, you’ll save an average of $3,383 off the MSRP of your purchase and get a 0.25% APR discount* when you finance with us. Start shopping for your perfect vehicle and get pre-approved today!

*TrueCar certificate must be presented to qualified dealer in order to receive savings. Must present six-digit TrueCar certificate number at time of funding in order to be eligible for 0.25% APR discount on approved vehicle. Vehicle listed on the TrueCar certificate must be the same vehicle financed in order to receive 0.25% APR discount. Total applicable discounts may not exceed 0.75% APR. See the Chartway Car Buying Service page for buying program details.