Event celebrates commitment to inclusivity and community.

Download Press Release (.docx) Download All Images (.zip)

Virginia Beach, VA (October 10, 2024) – Chartway Credit Union hosted a fiesta today at its recently renovated Sunset Branch in St. George, Utah to celebrate its Juntos Avanzamos designation from Inclusiv, an organization dedicated to closing the gaps and removing barriers to financial opportunities for people living in underbanked and underserved communities. This is the credit union’s first fully bilingual branch in southern Utah and its sixth Juntos Avanzamos branch across its Virginia, Utah, and Texas markets. In addition to the reading of a proclamation, the ceremony included the raising of a Juntos Avanzamos flag. Chartway members and community partners also enjoyed authentic Latino and Mexican-inspired food, music from JUAN 106 FM, and complementary SWAG bags. For local Latino business owners, the designation provides a welcome service to their community.

“Juntos Avanzamos is one of the best things that has happened to the Latino community in southern Utah,” said Desai Madrigal, local Latino business owner and president of the Southern Utah Latino Business Alliance. “Knowing that I can go to a credit union where I will be greeted in my own language is a true statement of what Chartway Credit Union is all about—commitment to financial inclusion.”

The Juntos Avanzamos recognition signifies Chartway's dedication to helping Hispanic and immigrant consumers navigate the U.S. financial system by offering relevant, affordable financial services, including a Spanish-language Chartway landing page—Tu Perteneces Aqui (You Belong Here)—that guides consumers to the credit union's bilingual branches, outlines products and services, and provides information on how to join the credit union. Now available to Spanish speakers in-language:

  • Toll-free member services at (800) 678-8765 
  • Personalized banking services at bilingual branches with FiCEP-certifiedfinancial coaches
  • Brochures and signage
  • Checking and loan products, including ITIN* (Individual Tax Identification Number) mortgage loans at highly competitive terms to increase homeownership within the Hispanic community  

"At Chartway, we’re committed to building an inclusive community with resources to serve all our members” said Melissa Cade, Chartway chief experience officer. “As we open our sixth fully bilingual branch, and first in Southern Utah, we’re proud to celebrate and represent the culture and heritage of our members and communities. We’re excited and look forward to welcoming and serving our community with open arms so they can thrive.”

We’re proud to bring this new resource to the Hispanic and Latino communities in Southern Utah,” said Nick Whiting, Chartway senior vice president of Utah. “This event is evidence of our dedication to creating inclusive financial opportunities within the financial sector for all our members and demonstrates our commitment to the community. Thank you to all our members, community partners, and team members for their support as we continue to grow and move toward a brighter future for all.” 

Chartway’s Juntos Avanzamos branches include:

Sunset Branch
1827 West Sunset Blvd
St. George, Utah 84770

Ferrell Parkway Branch
5004 Ferrell Pkwy #100
Virginia Beach, Va. 23464

Salt Lake City Branch
2210 South State Street
Salt Lake City, Utah 84115 

Champions Branch
4373 Cypress Creek Pkwy
Houston, Texas 77068

West Valley Branch
4090 S 4800 W
West Valley, Utah 84120

Humble Branch
9441 Farm to Market 1960
Bypass #100
Humble, Texas 77338

Learn more about Chartway Credit Union at www.Chartway.com.

Get the latest news about Chartway by visiting our media center.

* An Individual Taxpayer Identification Number (ITIN) is a tax processing number issued by the Internal Revenue Service. The IRS issues ITINs to individuals who are required to have a U.S. taxpayer identification number but who do not have, and are not eligible to obtain a Social Security Number (SSN). Accepting ITINs allows credit unions to be more inclusive, providing access to deposit accounts, credit building opportunities, and affordable financial services to a larger portion of the population.

About Chartway

Since 1959, Chartway has been unlocking the potential of individuals and families so they can thrive. Member-owned and values-driven, our $2.9 billion credit union proudly serves more than 230,000 members with branches in Utah, Texas, and Virginia. We’ve been recognized by Forbes as one of America’s Best-In-State Credit Unions, included on American Banker’s Top Credit Union to Work For list, and received numerous other top workplace and best credit union accolades. Reflecting a bright way forward, our charitable arm – the Chartway Promise Foundation – has granted nearly $15 million to provide medically fragile children and their families memorable experiences that bring joy, hope, and smiles. For information on our vibrant organization, please visit www.Chartway.com and follow us on Facebook, Twitter, and Instagram.