Salt Lake City, UT (August 9, 2018) – Chartway Federal Credit Union is proud to announce that recently, the organization broke ground at the site of a new, modern, full-service branch being built by design-build firm NewGround in South Salt Lake City.
Conveniently located 2210 South State Street in South Salt Lake, Chartway combined research, expertise in design, and member feedback to develop a contemporary space that will allow members to choose from a variety of self-, assisted-, and full-service options.
“The way consumers are banking has changed significantly,” said Brian Schools, president & CEO of Chartway Federal Credit Union. “What we’ve found is that members want access to the people and the professional guidance they need and the technology that supports their on-the-go lifestyles. That’s why we are excited to offer a personalized experienced where members can interact with our employees and our technology on their terms.”
The 5,000 square foot branch will replace its 1700 South branch location with modern, inviting, and engaging spaces. It will also offer new, interactive technology to improve the ease, speed, and efficiency in which members can conduct their business, including Direct Teller – an Interactive Teller Machine (ITM) / ATM that allows members to speak with a live teller using two-way video from the convenience of their car. Beyond convenience, this technology significantly improves current drive-thru waiting lines by reducing transaction processing times by as much as 50%.
Staples of the existing branch, including a full-service teller line, deposit account services, consumer lending, mortgage lending, safe deposit boxes, a night depository, and comfortable, private offices where members can discuss their personal financial needs, will remain intact at the new location.
A spring 2019 construction completion date is anticipated for the new branch.
Chartway FCU, widely admired as one of the strongest credit unions in the country, the $2.1 billion credit union is dedicated to making life more affordable for its 180,000 members through nearly 40 branches and a full slate of online, mobile, and telephone banking services, including mobile deposit, mobile bill pay, and digital wallets.
$2.1 billion dollar Chartway Federal Credit Union recently broke ground alongside leaders from design-build firm NewGround and civil engineers from Kimley Horn at the site of a modern, full-service branch being built at 2210 State Street in South Salt Lake. Pictured (from left to right): Joseph DiAntonio – division vice president, NewGround; Sandra Ruiz – program director, NewGround; Travis Richter – market director, Chartway FCU; Torrie McMeekin – director of retail administration, Chartway FCU; Ralph Nelson – program director, NewGround; Kim Little – executive vice president & COO, Chartway FCU; Brian Schools – president & CEO, Chartway FCU; Bob Holmes – chairman of the board, Chartway FCU; Jared Perry – board member, Chartway FCU; Wayne Foshay – board member, Chartway FCU; Skip Wilson – regional president, Chartway FCU; Justin Stoddard – market director, Chartway FCU; Tyson Taylor – branch manager, Chartway FCU; Stephen Selu – civil engineer, Kimley Horn; Matt Browning – civil engineer, Kimley Horn
Chartway Federal Credit Union is in the process of building a contemporary new branch that will feature modern, inviting, and engaging spaces. It will also offer new, interactive technology to improve the ease, speed, and efficiency in which members can conduct their business, including Direct Teller – an Interactive Teller Machine (ITM) / ATM that allows members to speak with a live teller using two-way video from the convenience of their car.
About Chartway Federal Credit Union
Chartway Federal Credit Union, a not-for-profit financial institution, has been proudly serving members for more than half a century. Guided by its vision, mission, and values, the $2 billion credit union is dedicated to making life more affordable for its 180,000 members through its multi-state branch network and a full slate of online, mobile, and telephone banking services, including mobile deposit, mobile bill pay, and digital wallets. As one of the largest credit unions in the country – with membership concentrations in Virginia, Utah, and Texas – Chartway is consistently recognized for its financial strength, its ability to make life affordable for its members, and for its philanthropic contributions through its charitable arm, the We Promise Foundation, which has raised more than $10.5 million to provide life-changing experiences that bring joy, hope, and smiles to children facing medical hardship or illness. For more information, visit www.Chartway.com; or, visit them on Facebook, Twitter, or Instagram.