Salt Lake City, UT (August 9, 2018) – Chartway Federal Credit Union is proud to announce that recently, the organization broke ground at the site of a new, modern, full-service branch being built by design-build firm NewGround in South Salt Lake City.

Conveniently located 2210 South State Street in South Salt Lake, Chartway combined research, expertise in design, and member feedback to develop a contemporary space that will allow members to choose from a variety of self-, assisted-, and full-service options.

“The way consumers are banking has changed significantly,” said Brian Schools, president & CEO of Chartway Federal Credit Union. “What we’ve found is that members want access to the people and the professional guidance they need and the technology that supports their on-the-go lifestyles. That’s why we are excited to offer a personalized experienced where members can interact with our employees and our technology on their terms.”

The 5,000 square foot branch will replace its 1700 South branch location with modern, inviting, and engaging spaces. It will also offer new, interactive technology to improve the ease, speed, and efficiency in which members can conduct their business, including Direct Teller – an Interactive Teller Machine (ITM) / ATM that allows members to speak with a live teller using two-way video from the convenience of their car. Beyond convenience, this technology significantly improves current drive-thru waiting lines by reducing transaction processing times by as much as 50%.

Staples of the existing branch, including a full-service teller line, deposit account services, consumer lending, mortgage lending, safe deposit boxes, a night depository, and comfortable, private offices where members can discuss their personal financial needs, will remain intact at the new location.

A spring 2019 construction completion date is anticipated for the new branch.

Chartway FCU, widely admired as one of the strongest credit unions in the country, the $2.1 billion credit union is dedicated to making life more affordable for its 180,000 members through nearly 40 branches and a full slate of online, mobile, and telephone banking services, including mobile deposit, mobile bill pay, and digital wallets.

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