Federal financial regulators are reporting that Internet threats have changed significantly over the past several years.
Sophisticated hacking techniques and growing organized cyber-criminal groups are increasingly targeting financial institutions, compromising security controls, and engaging in online account takeovers and fraudulent electronic funds transfers.
To help protect yourself against potential Phishing Attacks follow these guidelines:
1. Never provide confidential information by email or text. Be wary of any email requesting this information.
2. Don't feel pressured. Many fraudsters use scare tactics, such as threatening to disable your account.
3. Never use links in an email or text unless you are absolutely certain from whom they are sent.
As always please frequently review your accounts for any unusual transactions. Remember, we will never ask you for personal information by phone, email or text. Should you have any questions, please feel free to contact us.
In order to help ensure the security of your online transactions, we want you to know that:
In addition, we may require owners of commercial accounts to perform their own risk assessments and controls evaluations. For example:
Federal regulations provide consumers with some protections for electronic fund transfers. These regulations generally apply to accounts with Internet access. For example, these federal laws establish limits on a consumer's liability for unauthorized electronic fund transfers. They also provide specific steps you need to take to help resolve an error with your account. Note, however, that in order to take advantage of these protections, you must act in a timely manner. Make sure you notify us immediately if you believe your access information has been stolen or compromised. Also, review your account activity and periodic statement and promptly report any errors or unauthorized transactions. See the Electronic Fund Transfer disclosures that were provided at account opening for more information on these types of protections. These disclosures are also available online (or ask us and we will gladly provide you with a copy).
If you become aware of suspicious account activity, you should immediately contact the authorities and contact us at (800) 678-8765.