Check out all the Bill Pay improvements and new features.
This just might make paying your bills fun! Well, relatively speaking.
You will not have to do anything! All your information has automatically upgraded.
The upgraded Bill Pay is simplified and you can add, edit, or delete a payee or payment all in one spot!
Yes, once you fill out the amount you want to pay and select the payment date for all the payees, scroll down to the bottom and you will see two options: Review all payments or Submit all payments.
Yes. You may edit or stop a payment prior to 3:00 PM EST on the date the payment is scheduled to process.
If there are actions required, the “attention required” indicator will appear to notify you and provide links to help you resolve the items.
The Payment Calendar is a monthly snapshot of transactions that are pending or processed. You can access pending payments or payment history by clicking the transaction totals displayed on any given day.
Click “My Account” and use the “view alerts” link under the “Bill pay alerts” section of the page to set the notifications preferences within your bill pay account. To add a reminder from the payment page, click the payee name and use the “add reminder” link to have notifications sent to your phone or email when a payment is due.
Show me how
The alert needs to be in place before the event occurs. For example: You want an alert when a transaction is scheduled. You will need to create the alert and then set up the payment.
Ensure your mobile phone number is listed under My Account - Personal Information is correct. Then when you are adding or editing an alert under My Account - Bill Pay Alerts, you can check email and/or mobile.
Under “My Account”, click the “View/Edit personal information” link to review or edit your information.
eBills are delivered directly to your Bill Pay account. Once you set up an eBill for a company you do business with, an eBill comes directly from that payee to your account. Examples of businesses that offer eBills are cable service providers, phone service providers, utility providers and credit card companies.
You will continue to receive paper bill statements unless you contact the payee to stop sending those statements.
If a payee offers eBill, there will be a “Set up eBill” link next to the companies name in Bill Pay.
With eBill, everything you need is in one convenient location. Using eBill allows you to streamline your bill pay routine and have online access to your bills. That means you won't have to keep track of paper bills. In addition, you can view past bill summaries at a glance.
Balance due, due date and minimum payment amount are included in your eBill. If you need additional details, there will be a link that lets you log in to your account on your payee's website, or you can check your paper statement.
Simply enter the amount you want to pay and select the date you want the payment delivered.
You can sign up to receive an electronic alert when an eBill has been delivered to your account.
The payee will display “Set up eBill” if eligible. Follow the prompts and you will be all set!
Still have a question about Bill Pay?
See the upgraded Bill Pay in action!