Make a Payment

Making your Chartway loan payment is easy!

When it's time to make your loan payment, you have several convenient options. Making a payment is faster, easier, and more secure when you pay online. Use our Express Pay option to make a quick payment, or use our Chartway Online & Mobile Banking to make a one-time payment or to set-up automatic payments.

Use Express Pay to make a one-time loan payment or set-up a recurring payment 

Use Express Pay to quickly make a payment to your Chartway loan from another financial institution. Payments can be made using account information, debit card, MasterCard or Discover. To make a payment from your Chartway account, please login into Online Banking account. 

  1. Register your account with your Member Number
  2. Answer two Security Questions
  3. Agree to the Terms of Service. Select the Express Pay option to make a one-time payment.

Note: Enter your member number (without leading zeros and/or loan suffix) to complete your online payment. Your Member Number is available on your statement or in Online Banking. In online banking, click on your Chartway account type and your Member Number will be located in the gray area at the top.

Login to Chartway Online Banking to make a one-time or set-up a recurring payment 

Paying from a Chartway Account:

  1. Pay your Chartway loan payment by transferring directly from another Chartway account in online banking under “Transfers and Payments.
  2. Next, select “Loan Payment” to make a one-time payment or to set up a recurring transaction.

Paying from an External Account:

  1. Make a payment from an external account under “Transfer and Payments.
  2. Next, select “Add External Account” within your online banking account.

Watch the video below for step-by-step instructions to add an External Account in Online Banking.

Don't have an online banking account? 

Enroll in online banking now.

Pay by phone

Our automated telephone banking system allows you to transfer money, check your balances, and make a loan or credit card payment 24 hours a day, 7 days a week. Call us at (800) 678-8765 to use this service — make sure to have your account number(s) and your security code.

Note: Payments made by phone may take up to 2 business days to post.

Video banking
Video Banking