Chartway Loan Payment Center
Make a loan payment in just a few simple steps. Register your account with your Member Number, answer two Security Questions, and agree to the Terms of Service. Select the Express Pay option to make a one-time payment.
Note: Enter your member number (without leading zeros and/or loan suffix) to complete your online payment. Your Member Number is available within your Online Banking account. Click on your Chartway account type and your Member Number will be located in the gray area at the top of your account. Don’t know your member number? Call us at (800) 678-8765.
Pay your Chartway loan payment by transferring directly from another Chartway account in online banking under “Transfers and Payments.” Next, select “Loan Payment” to make a one-time payment or to set up a recurring transaction.
Make a payment from an external account under “Transfer and Payments.” Next, select “Add External Account” within your online banking account. Watch this video to see it in action. Once your external account is added to your Chartway Online Banking account, you can transfer funds from your external account to make your loan payment.