When it's time to make your loan payment, you have several convenient options. Making a payment is faster, easier, and more secure when you pay online. Use our Express Pay option to make a quick payment, or use our Chartway Online & Mobile Banking to make a one-time payment or to set-up automatic payments.
Note: Enter your member number (without leading zeros and/or loan suffix) to complete your online payment. Your Member Number is available on your statement or in Online Banking. In online banking, click on your Chartway account type and your Member Number will be located in the gray area at the top.
Paying from a Chartway Account:
Paying from an External Account:
Watch the video below for step-by-step instructions to add an External Account in Online Banking.
Our automated telephone banking system allows you to transfer money, check your balances, and make a loan payment 24 hours a day, 7 days a week. Call us at (800) 678-8765 to use this service — make sure to have your account number(s) and your security code.
Note: Payments made by phone may take up to 2 business days to post.