Representatives of Chartway FCU and Virginia Beach government business and organizations cut the ribbon for the 100 Lynnhaven Parkway branch

Grand Opening Celebration for New Lynnhaven Branch & Direct Teller Technology

Virginia Beach, VA (Mar. 28, 2018) – With the help of Will Sessoms, Virginia Beach mayor; Brenda Roberts, district director, Office of Congressman Scott Taylor; Priscilla Monte, senior vice president, programs & communications, Hampton Roads Chamber of Commerce; Michelle Chapleau, business development coordinator, Virginia Beach Economic Development; and Norfolk Tides Mascots, Rip Tide and Triton, Chartway Federal Credit Union recently celebrated the Grand Opening of its newly-relocated branch located at 100 Lynnhaven Parkway in Virginia Beach. 

“I appreciate the dedication Chartway has shown to more than 180,000 members by making life more affordable for them,” said Congressman Scott Taylor (R-Va).  “I want to thank you for the contributions you make to local communities and for being a leader in charitable organizations such as the We Promise Foundation. I look forward to watching Chartway grow, thrive, and serve its members and the community. Best of luck with this new branch.”

Virginia Beach mayor, Will Sessoms, agreed. During his remarks at the Grand Opening event, he added, “I’m very proud and honored to be here today because I have the greatest respect for this organization. This company has been very successful because you do a good job and you have good people. And then the most important thing, you give back to the community. You all have stepped up and done that year after year. I wish Chartway continued success.”

Chartway’s newest branch features modern, inviting, and engaging member spaces and new technology to improve the ease, speed, and efficiency in which members can conduct their business, including Direct Teller – an Interactive Teller Machine (ITM) that allows members to speak with a live teller using two-way video from the convenience of their car. Beyond convenience, this technology significantly improves current drive-thru waiting lines by reducing transaction processing times by as much as 50%.

“Our Lynnhaven branch is the first to benefit from Direct Teller – our new, interactive teller technology that facilitates fast, accurate, and personal interactions at our drive-thru.  In fact, Chartway is the first credit union in Hampton Roads to deploy this NCR 80 series ITM technology. We’re looking forward to offering this convenient service in more locations soon,” said Brian Schools, Chartway’s president and CEO.

Lynnhaven Ribbon Cutting

With the help of Will Sessoms, Virginia Beach mayor; Brenda Roberts, district director, Office of Congressman Scott Taylor; Priscilla Monte, senior vice president, programs & communications, Hampton Roads Chamber of Commerce; Michelle Chapleau, business development coordinator, Virginia Beach Economic Development; and Norfolk Tides Mascots, Rip Tide and Triton, Chartway Federal Credit Union recently opened its newest branch located at 100 Lynnhaven Parkway in Virginia Beach. Additional participants included excited members, several members of Chartway’s board and leadership team, including Brian Schools, Chartway’s president & CEO; and Kim Little, Chartway’s executive vice president / COO.

Member First Focus

As part of Chartway’s Grand Opening celebration, members had the opportunity to enjoy food, giveaways, and prizes, including $1,000 in cash and Baltimore Orioles vs. Norfolk Tides tickets. Additionally, members who use Chartway’s new Direct Teller during the month of April will be automatically entered to win one of four additional $1,000 cash prizes.

Triton with Direct Teller

Norfolk Tides mascot, Triton, enjoyed using Chartway’s new Direct Teller – an Interactive Teller Machine that allows members to speak with a live teller using two-way video, improving the ease, speed, and efficiency in which members can conduct their business.

ABOUT CHARTWAY FEDERAL CREDIT UNION

Chartway Federal Credit Union, a not-for-profit financial institution, has been proudly serving members for more than half a century. Guided by its vision, mission, and values, the $2.1 billion credit union is dedicated to making life more affordable for its 180,000 members through nearly 50 branches and a full slate of online, mobile, and telephone banking services, including mobile deposit, mobile bill pay, and digital wallets. As one of the largest credit unions in the country – with membership concentrations in Virginia, Utah, and Texas – Chartway is consistently recognized for its financial strength, its ability to make life affordable for its members, and for its philanthropic efforts through its charitable arm, the We Promise Foundation, which has raised more than $10 million to provide life-changing experiences that bring joy, hope, and smiles to children facing medical hardship or illness. For more information, visit www.Chartway.com; or, visit them on Facebook, Twitter, or Instagram.