Loan Skip

Apply to skip your July loan payment and make this summer more affordable. 

Through Online Banking, you can apply to skip your July loan payment in just a few minutes by following these simple steps:

  1. Login to Online Banking
  2. Select the “Member Services” tab on the navigation bar
  3. Click on “Continue” next to “Skip Your Loan Payment”
  4. Follow the instructions to skip your qualifying loan payment

Your Skip Payment application must be received by 7:00 PM ET on Saturday, June 30, 2018. 

If you have questions or would like to have your skip processed over the phone, call us at (800) 678-8765 or visit one of our branches.

We Promise Foundation The Chartway Charity

The Chartway Charity promises to provide life-changing experiences that bring joy, hope, and smiles to children facing medical hardship or illness. Support We Promise Foundation with a $20 or more donation today.

Click here to donate and learn more.

We Promise Heroes


All donations are voluntary and are non-refundable. All loans must be current and open at least one month in order to be approved. All June loan payments must be submitted before June 30, 2018 at 7:00 pm ET. Any accounts with negative shares or losses will automatically be denied. If your skip payment is approved, and you have an automatic transfer set up from another financial institution to make your loan payment, you will need to contact your financial institution and cancel the transaction for your July payment. Student Loans, First Mortgages, Lease Loans, Equity Loans, Equity Lines, Lines of Credit, Workout Loans, Restructured Debt, and Business Loan payments cannot be skipped. Interest will continue to accrue and payment(s) will be added to the end of the loan term, which may cause a reduction to GAP or Warranty Coverage, unless you prefer to make your monthly payment. Other restrictions may apply. Speak to a Member Specialist for more information. The We Promise Foundation is a non-profit, 501(c)(3) public charity. Credit card skip payment approvals will be provided separately by our credit card processor. If approved, the skip will be reflected on your credit card statement.